UPS SurePost & Ground Saver Changes

Incident Report for ShipStation

Monitoring

Starting April 2, 2025, UPS will replace the name SurePost® with Ground Saver® as its economy product. This change will appear in all shipping, billing, pricing systems, and labels.

For Ground Saver, the free Declared Value Coverage will be reduced from $100 to $20. To make up the difference, customers can purchase ParcelGuard on ShipStation starting at $0.99 per $100 of insured value.

For more info: https://help.shipstation.com/hc/en-us/articles/14888782725915-ParcelGuard

Posted Apr 01, 2025 - 18:41 CDT

This incident affects: ShipStation.